Your Feedback Helps Us Improve
Suggestions, Comments and Complaints
At Portuguese 4 All, we believe that excellence can only be achieved through active listening. We want your experience with us to be memorable, and to that end, your feedback is our most valuable guide.
How can you contact us directly?
Whether it’s a compliment, a suggestion for a new cultural workshop, feedback on a class or a complaint, we’re here to listen and take action.
If you have any feedback or suggestions that might help improve our school, please email us directly. We promise to give every message our full attention and reply to you as soon as possible.
Contact Email
Please send us your message to the address below and our team will reply as soon as possible.
reclamacoes_e_sugestoes@portuguese4all.comElectronic Complaints Register
In accordance with Portuguese law, and to safeguard your rights as a consumer, we provide access to the Electronic Complaints Register. If you feel that a matter has not been properly resolved or if you need to lodge a formal complaint, you can access the Portuguese government’s official platform via the link below.
Official Platform of the Portuguese State
The Electronic Complaints Book is managed by the Directorate-General for Consumers. Your complaint is officially recorded and the company is notified to respond within the statutory time limits.
Access the Electronic Complaints RegisterOur commitment to you:
01
Transparency
All suggestions are reviewed by our academic management team
02
Agility
All formal complaints are dealt with as a matter of urgency and with the accuracy required by the statutory regulations
03
Progress
Your constructive feedback forms the basis for the changes we make to our courses and programmes.
