{"id":1530,"date":"2026-06-10T15:03:24","date_gmt":"2026-06-10T15:03:24","guid":{"rendered":"https:\/\/portuguese4all.com\/?page_id=1530"},"modified":"2026-06-30T19:32:19","modified_gmt":"2026-06-30T19:32:19","slug":"terms-and-conditions-for-the-provision-of-the-services","status":"publish","type":"page","link":"https:\/\/portuguese4all.com\/index.php\/en\/terms-and-conditions-for-the-provision-of-the-services\/","title":{"rendered":"Terms and Conditions for the Provision of Services"},"content":{"rendered":"\n<div class=\"wp-block-group p4a-blue-section relative min-h-[1070px] md:min-h-[1200px] lg:min-h-[920px] px-6 md:px-10 lg:px-24 py-12 md:py-20 lg:py-36 text-white\">\n<div class=\"wp-block-group relative z-10 max-w-4xl pt-10 md:pt-20 lg:pt-16\"><h1 class=\"text-5xl md:text-6xl lg:text-7xl font-bold mb-8 text-Amarelo wp-block-post-title\">Terms and Conditions for the Provision of Services<\/h1>\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-4 max-w-3xl wp-block-paragraph\">Portuguese 4 All bases its operations on transparency and mutual respect. These Terms and Conditions set out the rights and obligations of both parties in relation to the provision of our teaching services. By enrolling on a course, you confirm that you have read, understood and accepted these terms and conditions in full.<\/p>\n\n\n\n<p class=\"text-sm mt-6 text-AzulClaro wp-block-paragraph\">Last updated: 10 June 2026<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group relative min-h-[20vh] z-10 px-6 md:px-10 lg:px-20 py-12 md:py-16 lg:-mt-32 text-Azul\">\n<div class=\"wp-block-group max-w-5xl mx-auto\">\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Enrolment and Payments<\/h3>\n\n\n\n<div class=\"wp-block-group space-y-4 mb-8\">\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Enrolment:<\/strong> Enrolment is only considered complete once the student registration form has been completed and the enrolment fee (if applicable) has been paid.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Payments:<\/strong> The course fee must be paid in full before classes begin, or in accordance with the agreed instalment plan.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Methods:<\/strong> We accept payments by bank transfer, debit\/credit card or MB WAY<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Cancellation and Refund Policy<\/h3>\n\n\n\n<div class=\"wp-block-group space-y-4 mb-8\">\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Withdrawals before the course starts:<\/strong> If a student withdraws up to 7 days before the course begins, they will be entitled to a refund of 80% of the amount paid (excluding the enrolment fee).<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Withdrawals after the course has started:<\/strong> No tuition fees will be refunded once classes have started, except in cases of force majeure that are duly documented and assessed by the management.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Cancellation by the school:<\/strong> If the school does not reach the minimum number of students required to run a class, the student will be notified and will be entitled to a full refund of the amount paid.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Attendance and Regularity<\/h2>\n\n\n\n<div class=\"wp-block-group space-y-4 mb-8\">\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Group Classes: <\/strong>Classes missed by a student are neither refundable nor can they be made up in different classes, unless expressly agreed with the academic coordination team.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Private Lessons (One-to-One):<\/strong> Cancellation or rescheduling of a private lesson must be notified at least 24 hours in advance. Otherwise, the lesson will be considered to have taken place and will be invoiced.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Teaching Materials<\/h3>\n\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-12 text-AzulClaro wp-block-paragraph\">These materials (textbooks, access to the platform) are for the exclusive use of enrolled students and may not be shared or reproduced without prior authorisation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Certificates<\/h3>\n\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-12 text-AzulClaro wp-block-paragraph\">The award of level completion certificates is subject to a minimum attendance rate of 80% and passing the final assessment tests.<\/p>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Data Protection (General Data Protection Regulation)<\/h3>\n\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-12 text-AzulClaro [&amp;_a]:font-semibold [&amp;_a:hover]:text-Amarelo [&amp;_a]:underline wp-block-paragraph\">By registering, students consent to the collection and processing of their data for administrative and educational purposes. Our <a href=\"https:\/\/portuguese4all.com\/index.php\/en\/privacy-policy-and-data-protection\/\" data-type=\"page\" data-id=\"1523\">Privacy Policy<\/a> sets out how we protect this information<\/p>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Behaviour and Ethics<\/h3>\n\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-12 text-AzulClaro wp-block-paragraph\">Portuguese 4 All reserves the right to exclude any student whose behaviour disrupts the normal running of lessons or shows a lack of respect towards other students or teachers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Governing Law and Jurisdiction<\/h3>\n\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-12 text-AzulClaro [&amp;_a]:font-semibold [&amp;_a:hover]:text-Amarelo [&amp;_a]:underline wp-block-paragraph\">These Terms and Conditions are governed by Portuguese law. In the event of a dispute, the parties shall refer the matter to the E<a href=\"https:\/\/www.livroreclamacoes.pt\/\">lectronic Complaints Register<\/a> or to the Consumer Dispute Arbitration Centre<\/p>\n\n\n\n<div class=\"wp-block-group rounded-2xl p-6 bg-AzulClaro border-2 border-Azul text-white\">\n<p class=\"text-sm font-semibold wp-block-paragraph\">Last updated: 10 June 2026<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Portuguese 4 All bases its operations on transparency and mutual respect. These Terms and Conditions set out the rights and obligations of both parties in relation to the provision of our teaching services. By enrolling on a course, you confirm that you have read, understood and accepted these terms and conditions in full. Last updated: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1530","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/pages\/1530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/comments?post=1530"}],"version-history":[{"count":2,"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/pages\/1530\/revisions"}],"predecessor-version":[{"id":1591,"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/pages\/1530\/revisions\/1591"}],"wp:attachment":[{"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/media?parent=1530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}