{"id":1175,"date":"2026-06-10T15:03:24","date_gmt":"2026-06-10T15:03:24","guid":{"rendered":"https:\/\/portuguese4all.com\/?page_id=1175"},"modified":"2026-06-16T13:48:18","modified_gmt":"2026-06-16T13:48:18","slug":"termos-e-condicoes-de-prestacao-de-servicos","status":"publish","type":"page","link":"https:\/\/portuguese4all.com\/index.php\/pt\/termos-e-condicoes-de-prestacao-de-servicos\/","title":{"rendered":"Termos e Condi\u00e7\u00f5es de Presta\u00e7\u00e3o de Servi\u00e7os"},"content":{"rendered":"\n<div class=\"wp-block-group p4a-blue-section relative min-h-[1070px] md:min-h-[1200px] lg:min-h-[920px] px-6 md:px-10 lg:px-24 py-12 md:py-20 lg:py-36 text-white\">\n<div class=\"wp-block-group relative z-10 max-w-4xl pt-10 md:pt-20 lg:pt-16\"><h1 class=\"text-5xl md:text-6xl lg:text-7xl font-bold mb-8 text-Amarelo wp-block-post-title\">Termos e Condi\u00e7\u00f5es de Presta\u00e7\u00e3o de Servi\u00e7os<\/h1>\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-4 max-w-3xl wp-block-paragraph\">A Portuguese 4 All pauta a sua atua\u00e7\u00e3o pela transpar\u00eancia e pelo respeito m\u00fatuo. Estes Termos e Condi\u00e7\u00f5es definem os direitos e obriga\u00e7\u00f5es de ambas as partes no \u00e2mbito da presta\u00e7\u00e3o dos nossos servi\u00e7os de ensino. Ao inscrever-se num curso, declara ter lido, compreendido e aceite as presentes condi\u00e7\u00f5es na \u00edntegra.<\/p>\n\n\n\n<p class=\"text-sm mt-6 text-AzulClaro wp-block-paragraph\">\u00daltima atualiza\u00e7\u00e3o: 10 de junho de 2026<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group relative min-h-[20vh] z-10 px-6 md:px-10 lg:px-20 py-12 md:py-16 lg:-mt-32 text-Azul\">\n<div class=\"wp-block-group max-w-5xl mx-auto\">\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Inscri\u00e7\u00f5es e Pagamentos<\/h3>\n\n\n\n<div class=\"wp-block-group space-y-4 mb-8\">\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Matr\u00edcula:<\/strong> A inscri\u00e7\u00e3o s\u00f3 \u00e9 considerada efetiva ap\u00f3s o preenchimento da ficha de aluno e o pagamento da taxa de matr\u00edcula (se aplic\u00e1vel).<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Pagamentos:<\/strong> O valor do curso deve ser pago na totalidade antes do in\u00edcio das aulas, ou de acordo com o plano de presta\u00e7\u00f5es acordado.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>M\u00e9todos:<\/strong> Aceitamos pagamentos via transfer\u00eancia banc\u00e1ria, cart\u00e3o de d\u00e9bito\/cr\u00e9dito ou MB WAY.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Pol\u00edtica de Cancelamento e Reembolsos<\/h3>\n\n\n\n<div class=\"wp-block-group space-y-4 mb-8\">\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Desist\u00eancias antes do curso:<\/strong> Caso o aluno desista at\u00e9 7 dias antes do in\u00edcio do curso, ter\u00e1 direito ao reembolso de 80% do valor pago (excluindo taxa de matr\u00edcula).<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Desist\u00eancias ap\u00f3s o in\u00edcio:<\/strong> N\u00e3o h\u00e1 lugar a reembolso de propinas ap\u00f3s o in\u00edcio das aulas, exceto em casos de for\u00e7a maior devidamente documentados e analisados pela dire\u00e7\u00e3o.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Cancelamento por parte da escola:<\/strong> Caso a escola n\u00e3o atinja o n\u00famero m\u00ednimo de alunos para abrir uma turma, o aluno ser\u00e1 notificado e ter\u00e1 direito ao reembolso total do valor pago.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Frequ\u00eancia e Assiduidade<\/h2>\n\n\n\n<div class=\"wp-block-group space-y-4 mb-8\">\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Aulas em Grupo:<\/strong> As aulas perdidas pelo aluno n\u00e3o s\u00e3o reembols\u00e1veis nem recuper\u00e1veis em turmas diferentes, salvo acordo expresso com a coordena\u00e7\u00e3o pedag\u00f3gica.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group flex items-start gap-4\">\n<div class=\"wp-block-group w-8 h-8 rounded-full bg-Amarelo flex items-center justify-center shrink-0 mt-0.5\">\n<svg class=\"w-4 h-4 text-white\" fill=\"none\" stroke=\"#11306E\" viewBox=\"0 0 24 24\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M5 13l4 4L19 7\"><\/path>\n                  <\/svg>\n<\/div>\n\n\n\n<div class=\"wp-block-group text-AzulClaro\">\n<p class=\"wp-block-paragraph\"><strong>Aulas Particulares (One-to-One):<\/strong> O cancelamento ou altera\u00e7\u00e3o de uma aula particular deve ser comunicado com, pelo menos, 24 horas de anteced\u00eancia. Caso contr\u00e1rio, a aula ser\u00e1 considerada como dada e faturada.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Materiais Pedag\u00f3gicos<\/h3>\n\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-12 text-AzulClaro wp-block-paragraph\">Os materiais (manuais, acessos \u00e0 plataforma) s\u00e3o de uso exclusivo do aluno inscrito e n\u00e3o podem ser partilhados ou reproduzidos sem autoriza\u00e7\u00e3o pr\u00e9via.<\/p>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Certificados<\/h3>\n\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-12 text-AzulClaro wp-block-paragraph\">A emiss\u00e3o de certificados de conclus\u00e3o de n\u00edvel est\u00e1 sujeita a uma taxa de frequ\u00eancia m\u00ednima de 80% e \u00e0 aprova\u00e7\u00e3o nos testes de avalia\u00e7\u00e3o final.<\/p>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Prote\u00e7\u00e3o de Dados (Regulamento Geral de Prote\u00e7\u00e3o de Dados)<\/h3>\n\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-12 text-AzulClaro [&amp;_a]:font-semibold [&amp;_a:hover]:text-Amarelo [&amp;_a]:underline wp-block-paragraph\">Ao inscrever-se, o aluno autoriza a recolha e o tratamento dos seus dados para efeitos de gest\u00e3o administrativa e pedag\u00f3gica. A nossa <a href=\"https:\/\/portuguese4all.com\/index.php\/pt\/politica-de-privacidade-e-protecao-de-dados\/\" data-type=\"page\" data-id=\"1051\">Pol\u00edtica de Privacidade<\/a> detalha como protegemos estas informa\u00e7\u00f5es<\/p>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Comportamento e \u00c9tica<\/h3>\n\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-12 text-AzulClaro wp-block-paragraph\">A Portuguese 4 All reserva-se o direito de excluir qualquer aluno cujo comportamento prejudique o normal funcionamento das aulas ou desrespeite os outros alunos ou professores.<\/p>\n\n\n\n<h3 class=\"wp-block-heading text-2xl md:text-3xl font-bold mb-8\">Lei Aplic\u00e1vel e Foro<\/h3>\n\n\n\n<p class=\"text-base md:text-lg leading-relaxed mb-12 text-AzulClaro [&amp;_a]:font-semibold [&amp;_a:hover]:text-Amarelo [&amp;_a]:underline wp-block-paragraph\">A estes Termos e Condi\u00e7\u00f5es aplica-se a lei portuguesa. Em caso de lit\u00edgio, as partes dever\u00e3o recorrer ao <a href=\"https:\/\/www.livroreclamacoes.pt\" target=\"_blank\" rel=\"noreferrer noopener\">Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico<\/a> ou aos Centros de Arbitragem de Conflitos de Consumo.<\/p>\n\n\n\n<div class=\"wp-block-group rounded-2xl p-6 bg-AzulClaro border-2 border-Azul text-white\">\n<p class=\"text-sm font-semibold wp-block-paragraph\">\u00daltima atualiza\u00e7\u00e3o: 10 de junho de 2026<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Portuguese 4 All pauta a sua atua\u00e7\u00e3o pela transpar\u00eancia e pelo respeito m\u00fatuo. Estes Termos e Condi\u00e7\u00f5es definem os direitos e obriga\u00e7\u00f5es de ambas as partes no \u00e2mbito da presta\u00e7\u00e3o dos nossos servi\u00e7os de ensino. Ao inscrever-se num curso, declara ter lido, compreendido e aceite as presentes condi\u00e7\u00f5es na \u00edntegra. \u00daltima atualiza\u00e7\u00e3o: 10 de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1175","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/pages\/1175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/comments?post=1175"}],"version-history":[{"count":4,"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/pages\/1175\/revisions"}],"predecessor-version":[{"id":1305,"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/pages\/1175\/revisions\/1305"}],"wp:attachment":[{"href":"https:\/\/portuguese4all.com\/index.php\/wp-json\/wp\/v2\/media?parent=1175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}